Scheduling an appointment?

The appointment service can be reached by phone from Monday to Friday from 8am to 6pm at T 02 254 64 00. 

Are you unable to schedule an appointment online or by phone? Then please send an e-mail to afsprakendienst [at] (afsprakendienst[at]azjanportaels[dot]be).

Cancelling an appointment?

Call the appointments desk at 02 254 64 00 (Mondays to Fridays from 8 am to 6 pm) at least 48 hours in advance. This way you avoid cancellation fees and we can schedule another patient to replace your appointment.

For appointments that are cancelled late, a cancellation fee of 30 EUR will be charged.

Medical Centre of Elewijt

For appointments with the following medical disciplines, you can also visit the Medical Centre of Elewijt.

This medical centre is attached to AZ Jan Portaels and works exclusively with doctor-specialists from the hospital. So be sure to mention the location (Vilvoorde or Elewijt) where you wish to make an appointment to your colleagues at the appointment centre or desk.